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Author : Fred Beisse
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.00/5 ( download)
Download or read book A Guide to Computer User Support, [ECH Master]. written by Fred Beisse and published by . This book was released on 2007 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Fred Beisse
Publisher : Cengage Learning
ISBN 13 : 9781133188605
Total Pages : 250 pages
Book Rating : 4.05/5 ( download)
Download or read book A Guide to Computer User Support for Help Desk and Support Specialists written by Fred Beisse and published by Cengage Learning. This book was released on 2012-03-01 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: Equip current and future user-support professionals with the critical people skills and exceptional technical knowledge necessary to provide outstanding support with Beisse's A GUIDE TO COMPUTER USER SUPPORT FOR HELP DESK AND SUPPORT SPECIALISTS, 5E, International Edition. This useful guide focuses on the informational resources and technical tools students need most to function effectively in a support position.Readers develop the skills to handle troubleshooting and problem solving, successfully communicate with clients, determine a client's specific needs, and train end-users, as well as handle budgeting and other management priorities. Clear, balanced coverage in this edition highlights the latest trends and developments, from Web and e-mail-based support to assistance with Windows® 7 and cloud computing. Engaging special features, such as Tips and On the Web Pointers, provide important insights, while new Discussion Questions and Case Projects encourage active participation in the learning process.Leading professional software HelpSTAR® and Microsoft® Office Project Professional 2010 accompany Beisse's A GUIDE TO COMPUTER USER SUPPORT FOR HELP DESK AND SUPPORT SPECIALISTS, 5E, International Edition to reinforce the knowledge and skills your students need for success in today's user-support positions.
Author : Fred Beisse
Publisher :
ISBN 13 :
Total Pages : 488 pages
Book Rating : 4.21/5 ( download)
Download or read book A Guide to Computer User Support for Help Desk & Support Specialists written by Fred Beisse and published by . This book was released on 2001 with total page 488 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides an overview of the knowledge, skills, and abilities necessary for employment in the user support industry. Developed with the input of industry advisors, this titles emphasizes problem-solving and communication skills in addition to technical coverage. Using creative Hands-On exercises and Case Projects, users apply their knowledge and develop their ideas and skills, both individually and in teams, to help prepare them for today's team-oriented work environment.
Author : Fred Beisse
Publisher :
ISBN 13 : 9780760070017
Total Pages : 380 pages
Book Rating : 4.16/5 ( download)
Download or read book A Guide to Computer User Support written by Fred Beisse and published by . This book was released on 1999 with total page 380 pages. Available in PDF, EPUB and Kindle. Book excerpt: Developed with the input of industry advisors, this book emphasizes problem-solving and communications skills in addition to technical coverage.
Author : Fred Beisse
Publisher :
ISBN 13 : 9780619216689
Total Pages : 580 pages
Book Rating : 4.89/5 ( download)
Download or read book A Guide to Computer User Support for Help Desk & Support Specialists written by Fred Beisse and published by . This book was released on 2004 with total page 580 pages. Available in PDF, EPUB and Kindle. Book excerpt: A standard for help desk professionals and those considering becoming support professionals, this text focuses on key information for user support professionals, including decision making, communicating successfully with a client, determining the client's specific needs, and writing for the end user. This text has been updated to reflect the latest in support industry trends, especially the use of Web and email-based support. For those considering entering the field, alternate career paths for user-support workers are described. This edition has retained and updated the CloseUp feature, which details real-life scenarios of working professionals and issues in the workplace. With balanced coverage of both people skills and technical skills, this book is an excellent resource for those in the technical-support field.
Author : United States. Internal Revenue Service
Publisher :
ISBN 13 :
Total Pages : 360 pages
Book Rating : 4.71/5 ( download)
Download or read book IRS Printed Product Catalog written by United States. Internal Revenue Service and published by . This book was released on 1992 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :
Publisher :
ISBN 13 :
Total Pages : 334 pages
Book Rating : 4.30/5 ( download)
Download or read book Resources in Education written by and published by . This book was released on 1998 with total page 334 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Robert Kite Ph.D.
Publisher : Pearson Education
ISBN 13 : 0132104504
Total Pages : 348 pages
Book Rating : 4.00/5 ( download)
Download or read book Apple Training Series written by Robert Kite Ph.D. and published by Pearson Education. This book was released on 2008-12-14 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: Xsan is a 64-bit cluster file system specifically designed for small and large computing environments that demand the highest level of data availability. This book takes an in-depth look at Xsan 2 components, requirements, topologies, and installation challenges. System administrators and other IT professionals will learn about storage and network terminology; about the deployment options offered by Xsan 2 and how to plan a deployment; how to identify the basic structure of Xsan volumes; how to work with client and server configurations; how to manage failover; and about controlling user access to SAN volumes.
Author : Giampiero Beroggi
Publisher : Springer Science & Business Media
ISBN 13 : 9401102457
Total Pages : 372 pages
Book Rating : 4.52/5 ( download)
Download or read book Computer Supported Risk Management written by Giampiero Beroggi and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 372 pages. Available in PDF, EPUB and Kindle. Book excerpt: Advances in information technology provide opportunities for the development of computer systems that support risk managers in complex tasks. Leading experts report on the potentials and limitations concerning the use of computer systems in risk management. Their reports are based on many years of experience in their fields which include: risk analysis, systems engineering, geographic information systems, decision support systems, human--machine systems, and psychology. The book addresses four major issues in computer supported risk management: Conceptual aspects: the role, design, and use of computers in risk management Planning and policy analysis: transportation, equity analysis, emergency management, group decision making Operational decision making: nuclear power monitoring, emergency response, public safety warning, satellite tracking Commercial applications: GIS from IIASA, InterClair from IAEA, EPA software, cleanup decision support software survey. This book is meant for researchers, who will find the emerging issues in risk management that are motivated by the encounter of new tasks and novel technology; practitioners who will have descriptions and references of the state-of-the-art models and software; and students who will learn the basic concepts needed to develop advanced information and decision support systems in risk management.
Author : Gerry E. Hendershot
Publisher : Department of Health and Human Services Public Health Service National Center for Health Statistics
ISBN 13 : 9780840602220
Total Pages : 982 pages
Book Rating : 4.27/5 ( download)
Download or read book Use of Services for Family Planning and Infertility, United States written by Gerry E. Hendershot and published by Department of Health and Human Services Public Health Service National Center for Health Statistics. This book was released on 1988 with total page 982 pages. Available in PDF, EPUB and Kindle. Book excerpt:
