212 Service

Author : Mac Anderson
Publisher : Sourcebooks, Inc.
ISBN 13 : 1608101274
Total Pages : 109 pages
Book Rating : 4.76/5 ( download)

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Download or read book 212 Service written by Mac Anderson and published by Sourcebooks, Inc.. This book was released on 2013-01-01 with total page 109 pages. Available in PDF, EPUB and Kindle. Book excerpt: You may know the 212 degree concept for our original bestseller 212 The Extra Degree written by Sam Parker and Mac Anderson. But this book is written specifically for businesses and is all about creating a service culture. In case you are not familiar with the 212 concept, here it is in a nutshell: At 211 degrees water is hot. At 212 degrees, it boils. And with boiling water, comes steam. And steam can power a locomotive. The one extra degree makes the difference. This simple analogy reflects the ultimate definition of excellence. Because it's the one extra degree of effort, in business and life, that can separate the good from the great. The stories in 212 Service reflect real-life examples of companies that have taken their customer service to the next degree. Someone once said, "Life is like a game of tennis. The player who serves well seldom loses." The same can be said for any business on the planet. There are many books written about service, however, our goals in this one is to keep it simple. 212 Service presents 10 simple, but engaging rules of service that can be read by every member of your team in less than 30 minutes. 212 Service is written with real life examples of exceptional customer service and is certain to inspire your team with ideas that apply specifically to your industry.

Author : Robert Service
Publisher : Penguin
ISBN 13 : 9780399550089
Total Pages : 234 pages
Book Rating : 4.89/5 ( download)

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Download or read book Best of Robert Service written by Robert Service and published by Penguin. This book was released on 1989-01-27 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here, collected in a single volume, are the most popular verses of the great English-born Canadian poet. His famous ballads of the Klondike are here: “The Shooting of Dan McGrew,” “The Spell of the Yukon,” and “The Cremation of Sam McGee.” Also included are unforgettable portrayals of the artists, grisettes, and models of the merry, tragic life of bohemian Paris, and other verses inspire by the First World War, during which Service drove an ambulance in France. And not to be overlooked are the many expressions of the poet’s own homespun philosophy—his comments on women, on life and death, ambition, and success and failure, which strike a responsive chord in the reader’s heart. Gaiety, humor, nostalgia, and pathos fill every page, along with the genuine Service ring of virility which has made his verse loved throughout the English reading world.

Author : Sam Parker
Publisher : The Walk The Talk Company
ISBN 13 : 9781885228673
Total Pages : 88 pages
Book Rating : 4.78/5 ( download)

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Download or read book 212: The Extra Degree written by Sam Parker and published by The Walk The Talk Company. This book was released on 2011-04-15 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt: 212° the extra degree captures the essence of excellence in an unforgettable way... At 211° water is hot. At 212°, it boils. And with boiling water, comes steam. And with steam, you can power a train. The one extra degree, that one small step, makes the difference. In the original 212° the extra degree softcover, the simple 212° concept is illustrated through a clear introduction and then supported by a series of thoughts, examples, and facts that will help you absorb the 212° mindset. Its purpose is to inspire the extra level of effort that produces exponential results. Let 212° become a part of everyone's vocabulary. This book will encourage anyone who reads it to give that extra degree of effort...the extra degree that will produce extraordinary results.

Author : American Bar Association. House of Delegates
Publisher : American Bar Association
ISBN 13 : 9781590318737
Total Pages : 216 pages
Book Rating : 4.30/5 ( download)

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Download or read book Model Rules of Professional Conduct written by American Bar Association. House of Delegates and published by American Bar Association. This book was released on 2007 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Model Rules of Professional Conduct provides an up-to-date resource for information on legal ethics. Federal, state and local courts in all jurisdictions look to the Rules for guidance in solving lawyer malpractice cases, disciplinary actions, disqualification issues, sanctions questions and much more. In this volume, black-letter Rules of Professional Conduct are followed by numbered Comments that explain each Rule's purpose and provide suggestions for its practical application. The Rules will help you identify proper conduct in a variety of given situations, review those instances where discretionary action is possible, and define the nature of the relationship between you and your clients, colleagues and the courts.

Author :
Publisher :
ISBN 13 :
Total Pages : 120 pages
Book Rating : 4./5 ( download)

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Download or read book New York Magazine written by and published by . This book was released on 1982-04-12 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt: New York magazine was born in 1968 after a run as an insert of the New York Herald Tribune and quickly made a place for itself as the trusted resource for readers across the country. With award-winning writing and photography covering everything from politics and food to theater and fashion, the magazine's consistent mission has been to reflect back to its audience the energy and excitement of the city itself, while celebrating New York as both a place and an idea.

Author :
Publisher :
ISBN 13 :
Total Pages : 1324 pages
Book Rating : 4.92/5 ( download)

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Download or read book House documents written by and published by . This book was released on 1888 with total page 1324 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author :
Publisher :
ISBN 13 :
Total Pages : 1088 pages
Book Rating : 4.09/5 ( download)

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Download or read book The Civil Service List of Canada ... written by and published by . This book was released on 1893 with total page 1088 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : Frederick Hampden Bacon
Publisher :
ISBN 13 :
Total Pages : 976 pages
Book Rating : 4.67/5 ( download)

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Download or read book A Treatise on the Law of Life and Accident Insurance written by Frederick Hampden Bacon and published by . This book was released on 1917 with total page 976 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author :
Publisher :
ISBN 13 :
Total Pages : 110 pages
Book Rating : 4./5 ( download)

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Download or read book New York Magazine written by and published by . This book was released on 1991-04-15 with total page 110 pages. Available in PDF, EPUB and Kindle. Book excerpt: New York magazine was born in 1968 after a run as an insert of the New York Herald Tribune and quickly made a place for itself as the trusted resource for readers across the country. With award-winning writing and photography covering everything from politics and food to theater and fashion, the magazine's consistent mission has been to reflect back to its audience the energy and excitement of the city itself, while celebrating New York as both a place and an idea.

Author :
Publisher :
ISBN 13 :
Total Pages : 120 pages
Book Rating : 4./5 ( download)

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Download or read book New York Magazine written by and published by . This book was released on 1982-04-12 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt: New York magazine was born in 1968 after a run as an insert of the New York Herald Tribune and quickly made a place for itself as the trusted resource for readers across the country. With award-winning writing and photography covering everything from politics and food to theater and fashion, the magazine's consistent mission has been to reflect back to its audience the energy and excitement of the city itself, while celebrating New York as both a place and an idea.